Terms & Conditions
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Dear guests, to ensure safety and comfort of the Hotel guests during their stay, we have clarified some guidelines.
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Room check-in is from 14:00 Hrs. Check-out is until 12:00 Hrs.
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Guests are given the key card upon registration at the reception and are kindly asked to lock the rooms. Guests are required to handover their keys to the receptionist upon departure. If guests lose or do not return the key card they are obligated to pay the penalty of INR 250/-.
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Rooms can only be used by guests who are duly registered at the reception with a valid identity document.
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From 21:00 to 07:00 hours is the time of night peace. We invite every guest to be careful during this period and not cause noise that can disturb other guests.
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Disturbing other Guests is not allowed. Hotel keeps the right to refuse further hospitality to the Guest who disturbs other Guests or on other way disrespects House Rules.
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We assume that the Guests are familiarized and fully understand the Hotel Rules at the beginning of their stay in our Hotel.
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For your convenience we have provided a safe deposit box, located in the wardrobe in your room. Hotel bears no responsibility for any damage or loss of your personal belongings. In case of any loss, you are kindly requested to immediately inform Reception. We suggest you to double check safe deposit box in your room upon your departure from the Hotel.
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All rooms have air conditioning. Please note that air condition does not work if windows are opened or if windows are not properly closed.
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Hotel is entirely non-smoking. In case of non-compliance with this rule, Hotel is obliged to charge the penalty of INR 2000+TAX according to the local Law.
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Wi-Fi internet is free and available in entire hotel. Password is provided at the Reception and on your key card folder.
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Linen is changed every third day. Used towels are changed daily.
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In all Guest rooms DO NOT DISTURB sign has been provided. Hotel rule is that this sign cannot be displayed longer than 24 hours. After this time, Hotel reserves the right to enter the room due to Safety and Security reasons.
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Hotel guests must have appropriate clothes and footwear when they are moving through the public spaces of the hotel.
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It is not allowed to take explosive, weapons, inflammable materials or other dangerous chemicals in to the hotel.
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It is not allowed to bring food and beverage from outside in the hotel. Hotel keep the right to move this food and beverage.
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It is not permitted to use iron, hot plates, electric heaters or any other heater device.
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Day use is until 18:00 Hrs.
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For your convenience hotel has arranged the parking in front of the hotel. Hotel takes no responsibility for any damage or loss of your vehicle on the parking.
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For any damage caused by the Guest to the hotel property, the Guest is due to cover the cost of damage to the Hotel.
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Guests may have visitors in their rooms which must be registered at the Reception. Visits are allowed until 19:00 hrs and in case of extended visit (after 19:00 hrs.), hotel will charge additional amount of INR 2500/- + 12% GST per person per night, as a supplement for the next guest.
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Payment guarantee is required. In case of a long stay the services are to be paid on the weekly bases.
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All departures after 12:00 hrs will be considered as late departure and additional cost of INR 2000/- + 12% GST per hour will be applied to Guest’s hotel account. If departure is after 18:00 Hrs. an extra night including breakfast, will be charged. Please check for details with Reception.
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If during your stay, for whatever reason, you need to check out earlier, it is necessary to inform Reception 24h prior departure. Otherwise full night stay with breakfast will be charged.
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In case of cancellation of further Guest stay by the Hotel caused by misbehavior and disrespect of Hotel Rules, Hotel reserves the right to charge for full length of stay as per reservation.
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Minibar is filled daily. Please fill-in the prepared form for the notification of your minibar consumption, and submit it to the Reception prior to departure.
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In case of fire alarm, please follow instructions from the evacuation plan attached on the inside of your main room door.
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It is not allowed to take out from the hotel the room inventory (pillows, blankets, towels).
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If you have any suggestion on hotel service or if you have any technical problem in your room, please be free to inform us at your earliest convenience. In case of late notice for any complaints that you might have, when hotel has no chance to react, those situations will not be considered as a reason for accommodation rate discount..
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We would like to inform you that our cancellation policy allows for free cancellation up to 24 hours prior to check-in. However, in the event of a cancellation after this time, the full booking amount will be charged..
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We wish you a pleasant stay!